Community Roots Support Services
  • Home
  • Programs
    • Home Share Services
    • One to One Support
    • Transitional Housing
    • L.I.F.E.
  • About
    • Our Company
    • Our Team
    • Careers
  • Contact
  • More
    • Home
    • Programs
      • Home Share Services
      • One to One Support
      • Transitional Housing
      • L.I.F.E.
    • About
      • Our Company
      • Our Team
      • Careers
    • Contact
Community Roots Support Services
  • Home
  • Programs
    • Home Share Services
    • One to One Support
    • Transitional Housing
    • L.I.F.E.
  • About
    • Our Company
    • Our Team
    • Careers
  • Contact

Who We Are

We are Supportive

We are Professional

We are Professional

We support adults with developmental and intellectual disabilities across the communities on southern Vancouver Island.  

We are Professional

We are Professional

We are Professional

Our support team is a highly skilled team of professionals whom support individuality and creativity.  

We are Respectful

We are Professional

We are Respectful

Each team member is respectful of confidentiality, adheres to a Code of Ethics and shares a passion for supporting people to live their best life. 

Our Leadership Team

Shannon oversees delivery of Program Services and Home Sharing in Victoria, BC

Shannon Brower

Kristina von Ilberg

Casslyn Krohn

Chief Executive Officer 


  After many years of working with and developing programs for Individuals with diverse abilities, Shannon created Community Roots Support Services to fulfill her vision of creating a place where Individuals with diverse abilities are supported to achieve their goals, allowing them to live their best life. Shannon strives to ensure Community Roots Support Services upholds its standard of providing the best support in a forever changing environment. Along with making sure Individual’s are well cared for, Shannon creates a safe and healthy work environment for her team as they work together to support, connect, and strengthen the community. 

Casslyn Krohn

Kristina von Ilberg

Casslyn Krohn

Manager

  

With over seven years of work and volunteer experience in various roles within the Support Work field, Casslyn brings knowledge and passion into her role as a Manager at Community Roots. Her warm, easy-going personality and quick humour allows her to organically connect with staff and clients. By recognizing that a supported, connected team is key to being able to effectively support the individuals we serve, she strives to create space that is non-judgmental, sincere, and inclusive where ideas can be expressed and the expertise of all team members is honoured.  In her spare time, Casslyn can be found unwinding with a good book, spending time with friends, or enjoying the beauty of the West Coast.

Kristina von Ilberg

Kristina von Ilberg

Kristina von Ilberg

Home Share Coordinator


 Kristina began her career supporting Individuals with disabilities at a group home in Vancouver. After moving to Victoria, she continued her work supporting Individuals in a Day Program.  Later in her career she began supporting families in the local community as well as on two local First Nations communities. Today, Kristina works as an Education Assistant supporting youth with special needs as well as with Community Roots, working to ensure adults who require a Home Share are supported to find the home that will support their needs and help fulfill their dreams. In her spare time, Kristina spends time with her family and friends as well as her dogs, Annabelle and Finnegan.  


Sarah Fowler

Tessa Pinchbeck

Kristina von Ilberg

Home Share Coordinator

Tessa Pinchbeck

Tessa Pinchbeck

Tessa Pinchbeck

Life and Career Coach

Kim Wright

Tessa Pinchbeck

Tessa Pinchbeck

Program Coordinator- New Beginnings 

Katie Hadrich

Katie Hadrich

Katie Hadrich

Program Coordinator- New Beginnings

Greg Enkel

Katie Hadrich

Katie Hadrich

Team Leader- Moving Forward 


Photography by kurtisstewart.com

Our Front Line Team

Our team of highly skilled Support Workers provides Individuals with 1:1 support and group support within our Moving Forward Support Program and our New Beginnings Independent Housing Program who are referred to us from CLBC.


We support Individuals with diverse abilities to achieve independence and community participation, with service delivery that respond to an Individual’s changing circumstances. Experienced, well-trained staff and natural supports will come alongside to help the Individual to overcome challenges and to reach positive personal outcomes which improve their quality of life.


Community Roots Support Services prides itself on being an active, contributing part of the community. We work closely with community partners to provide accessibility to programs and resources that support Individuals with diverse abilities to better outcomes and an improved quality of life. By working collaboratively with interagency and interdisciplinary care teams we offer a wide variety of supports to meet each Individual’s unique needs and help them to build a path to reach their set goals.

Connect With Us

© 2021-2025 Community Roots Support Services

Powered by